Appliance Maker Implements Speech Recognition Software on the Assembly Line
For BSH, Fluent.ai created a voice-recognition system that lets heavy machine operators at each workstation speak a Wakeword followed by a command into a headset. The word and command trigger the appropriate movement of an appliance on the assembly line. Previously, an operator pressed a button at his workstation to move an appliance along the line to the next station. This movement took up to four seconds between work areas.
Because the AI-based technology is hands-free, Hauer says that workers experience less fatigue and are much more productive. He points out that early results show worker efficiency has increased an average of 75 to 100 percent. “Implementing [this] technology has cut the [appliance transference] time from four seconds to one and a half,” says Markus Maier, project lead at Traunreut. “In the long run, the production time savings will be invaluable. We started [using the voice-recognition system] on one factory assembly line, then [increased it to] three, and [are now] considering rolling out the technology worldwide.”